Privacy Policy
26th November 2008
This is a website owned by Web Bytes Sdn. Bhd. (799832-T)
We can be reached via e-mail at
support@Xilnex.com or you can reach Xilnex Customer Support Services by
telephone at 604 655 3878.
General
At Web Bytes we respect your need for online privacy and protect any information
that you may share with us, in an appropriate manner. Our practice as regards
use of your information is as set forth below. As a condition to use of our
services, you consent to the terms of the Xilnex Privacy Policy as it may be
updated from time to time.
Live Demo Login
Since we understand that you may wish not to disclose your Personal Information
for trying out our services, we provide you the option of Live Demo Login for
some Xilnex applications. The contents created by you using the Live Demo Login
will be accessible to all persons using the Live Demo Login. Hence we
specifically request you not to store your personal and sensitive information,
data and images while using the Live Demo Login.
Information Recorded and Use:
- Personal Information
During the Registration Process for creating a Xilnex Account, we request for
your name and email address. Upon registration you will receive an email
containing your password solely for the purpose of providing access to your
Xilnex Account. You are encourage not to use public email accounts as the email
accounts is the sole means of reseting your password in the event that you have
forgoten the password to access Xilnex applications. Your name and email address
will be used to inform you regarding new applications, releases, upcoming events
and also changes in this privacy policy.
- Account Usage Details
Your Account Usage Details such as time, frequency, duration and pattern of use,
features used and the amount of storage used will be recorded by us in order to
enhance your experience of the services and to help us provide you the best
possible service.
- Contents of your Account
We store and maintain data stored in your Account at our facilities in Malaysia
or any other country. Use of Xilnex services signifies your consent to such
transfer of your data outside of your country. In order to prevent loss of data
due to errors or system failures, we also keep backup copies of data including
the contents of your Account. We assure you that the contents of your Account
will not be disclosed to anyone and will not be accessible to employees of Web
Bytes. Neither do we process the contents of your Account for serving targeted
advertisements.
- Financial Information
In case of services requiring payment, we request credit card or other payment
Account information, which will be used solely for processing payments. Your
Financial Information will not be stored by us. We employed reputable Payment
Gateway Service Provider.
- Visitor Details
We use the Internet Protocol address, browser type, browser language, referring
URL, files accessed, errors generated, time zone, operating system and other
visitor details collected in our log files to analyze the trends, administer the
websites, track visitor's movements and to improve our website.
Cookies
We use temporary and permanent cookies to enhance your experience of our
services. Temporary cookies will be removed from your computer each time you
close your browser. If you have turned cookies off, you may not be able to use
registered areas of the websites.
Links from our website
Some pages of our websites contain external links. You are advised to verify the
privacy practices of such other websites. We are not responsible for the manner
of use or misuse of information made available by you at such other websites. We
encourage you not to provide Personal Information, without assuring yourselves
of the privacy policy of other websites.
With whom we share Information
We will obtain your prior specific consent before we share or disclose your
personally identifiable information to any person outside Web Bytes. We may
share generic aggregated demographic information not linked to any Personal
Information regarding visitors and users with our business partners and
advertisers. Please be aware that as an Internet Service Provider, laws in
various jurisdictions in which we operate may obligate us to disclose user
information and the contents of the Accounts to the local law enforcement
authorities under specifically defined circumstances.
How secure is your Information
We adopt appropriate data collection, storage and processing practices and
security measures, as well as physical security measures to protect against
unauthorized access, alteration, disclosure or destruction of your Personal
Information, username, password, transaction information and data stored in your
Account. Access to your name and email address is restricted to our employees
who need to know such information in connection with our services and are bound
by confidentiality obligations.
Your Choice in Information Use
You will be required to register for our services by providing Personal
Information. If you choose not to provide your Personal Information, we will be
unable to provide you the services. We also provide you with the option of
opting out from receiving mails from us; however, you will not be able to
receive email notifications of new services, releases, upcoming events and
changes to the Xilnex Privacy Policy. In the event we decide to use your
Personal Information for any purpose other than as stated in this Privacy
Policy, we will offer you an effective way to opt out of the use of your
Personal Information for those other purposes.
Accessing, Updating and Removing Personal Information
We provide users with access to their personally identifiable information. Users
may correct, update or remove any such personally identifiable information
either through their Xilnex Account or by contacting Xilnex Customer Support
Services.
Enforcement of Privacy Policy
We make every effort including periodic reviews to ensure that Personal
Information provided by you is used in conformity with this privacy policy. If
you have any concerns regarding our adherence to this policy or the manner in
which Personal Information is used for the purpose of providing the services,
kindly contact Xilnex Customer Support Services at
support@Xilnex.com. We will contact you
to address your concerns and we will also co-operate with regulatory authorities
in this regard if needed.
Notification of Changes
Any changes to the Xilnex Privacy Policy will be posted on our websites in order
to keep you informed of any changes in nature of information collected, manner
of collection, use and sharing of information. If at any point we decide to use
personally identifiable information in a manner different from that stated at
the time it was collected, we will notify you by email and provide you with the
ability to opt out of these new uses unless you have opted out from receiving
email notifications from us. You will not receive email notification of minor
changes to the Xilnex Privacy Policy. If you are concerned about how your
information is used, you should check back at
http://www.xilnex.com/privacy.aspx
periodically.
END OF PRIVACY POLICY
If you have any questions or concerns regarding this privacy policy, please
contact us at legal@xilnex.com.
