Case Study

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We are able to setup and link all our retail stores in less than an hour without any IT experts.

- Retailer with six (and growing) outlets

It is a franchise solution out-of-the-box. Quick and fast customizations ease IT roadblocks to virtually zero.

- Franchise retailer startup

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Case Study 2 - Mobile Products Retailer (Mini Retail Chain)

Overview

Mobile Products Retailer (MPR) is a mini retail chain (with 6 outlets) all around the town. MPR focuses on sales and services of mobile products such as mobile phones, bluetooth devices, reload cards and accessories. Much or the products are mainly high valued but with low profit margin, therefore setting up an enterprise control system throughout all the outlets is crucial for their continous growth.

One of the main issue faced by MPR owner is that their outlets are all located diversely and monitoring each of the sales outlets manually is a tedious work and prone to human error. Moreover, there are no standarization of pricing and operation procedures among those outlets. Moreover, inventory control is just implemented briefly without serializing products which is very much needed because of high valued items.

MPR has looked for a lot of systems but all requires them to setup their own networks in order to link all the outlets. In addition most of the online software requires constant internet connection to run. Moreover they are required to invest quick a lump sum for the software and also the maintainance of it.

In the end, they have choosen Xilnex. Xilnex Retail Business Solution is deployed (by themselves) and linked all their outlet together in less than an hour. They fully implemented everything on the system in less than a week time. Some of the outlets are running on simple wireless 3G broadband to cut down cost from deploying wired broadband which requires fix lines. Nevertheless, Xilnex still run at the upmost effectiveness.

Features Utilized


  • Xilnex offline support
  • Point of sales
  • Customer loyalty and point system
  • Online web reporting
  • Inventory control
  • Multischeme pricing
  • Stock check control

Result and Conclusion

MPR obtained significant cost saving in implementing an enterprise retail solution throughout all their outlets because they don't have to invest in buying software for each terminals, server infrastructures, networks, and expensive broadbands. Sales are capture straightaway upon completion and receipts are printed for customers. Stock check are done daily on each outlets by the person in charge and automatically it will be sent back to HQ. MPR owner only monitors through the main outlet and have tremendous time and cost saving in term of its operation.

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